Hotel Cumbres San Pedro De Atacama - San Pedro de Atacama-22.915555, -68.204282
ex. Kunza Hotel & Spa
According to guest reviews, the hotel has been rated as Best Spa Hotels in Chile
Hotel Cumbres San Pedro De Ata is a great place to stay in Davao.
The hotel lies within 30 minutes' walk of Pukara de Quitor .
Occupying a remote location, the hotel lies close to mountains and a lagoon.
Cumbres San Pedro De Atacama Hotel is located within 90 km from El Loa airport.
Room amenities at Cumbres San Pedro De Atacama Hotel include an in-room safe, a minibar, satellite television, heating and a personal computer. The rooms look on to the garden. They offer bathrooms fitted with a shower and free toiletries.
Eat & Drink
Offering a variety of dishes, Etnico and Grado 6 are about 300 meters away.
The property offers free self parking, a safety deposit box and a souvenir shop along with a business center, a meeting room and a photocopier.
On-site children facilities feature cribs and a pool. Active guests will benefit from fitness classes and a gym available on the premises.
Wireless internet is available in the entire hotel for free.
Wireless internet is available in public areas for free.
Private parking is possible on site for free.
Number of rooms: 60.
Free Wi-Fi in public areas
On-site car park
Late check-in/ -out
24-hour room service
Poolside snack bar
Coffee/Tea in lobby
Outdoor swimming pool
Sports & Fitness
- Fitness centre
- Pedal boating
- Golf course
- Table tennis
- Airport shuttle
- 24-hour room service
- Bicycle rental
- Dry cleaning
- Tours/Ticket assistance
- Medical facilities service
- Wake up service
- Shops/Commercial services
- Bell staff/Porter
- Full board
- Restaurant buffet
- Poolside snack bar
- Coffee/Tea in lobby
- Buffet breakfast
- Business centre
- Meeting/ Banquet facilities
- Game console
Spa & Leisure
- Outdoor swimming pool
- Sun loungers
- Garden area
- Spa & wellness centre
- Air conditioning
- Individual heating
- Connecting rooms
- Living room
- Ironing facilities
- Rollaway beds
- Hair dryer
- Free toiletries
- Electric kettle
- Flat-screen TV
- Cable/ Satellite television
- Direct dial telephone
Rooms and availability
2 Single beds2 Single beds, 1 Double bed, 1 Single bed
In the Room
1 Double bed1 Double bed, 2 Single beds
1 Single bed
Sleeping arrangements for 3 persons
- City landmarks
The hotel's rooms are really nice, but we had a lot of problens with the services, the payment and some things that were stollen from our room!
Because it was rainning some days before our arrive, the door of my room did not work! The room were like 1 km from de desk room and we had to come back all the time to ask for some help! Also the tv sign didn't work in some rooms! They told us it was because of the rain, but if some roons had tv sign, the problem was of maintenence! During our stay the hotel started to make a repair in the swiming pool! So it was impossible to stay in the others swiming pool because of the noise and the smell of burning plastic! If it needs to be repair, they should did it during the nigth when nobody was there! I was robbed in my room! Somebody took my lamp and I heard that other people had money and parfum robbed from their room too! People from staff told us that should be someone from the street, but there's no way to get the room without keys. The spa temperature in one of the days it was like 40 degrees celseus! Impossible to get in! We asked for somebody to turn it lower but nobody came and we didn't get to swim! When we did the checkout we had a lot of problems! First of all the bill was not specified as the tickets that we firm! Its was separated food and drinks, and it was impossible to compare with the copy that we had! The hotel does not accepted chilen money in chile!!!!! If we would like to pay in pesos chilenos there was a tax of 19,5% de iva. But if we pay in dollars there was no iva because we are foreing! If we are from other country we do not have to pay the tax in any money!!! And the tax of changing money was much bigger than the airport! The change tax of dollar just change once in a mounth and does not follow the financial daily changes! When we decidded to pay in dollars the change came in pesos! When we check our bill, we saw that we were paying a lot of money and we discovered that they put the iva in the dollars account! They did it again but if we haven't seen this we would have paied with the tax that was almost 500 dollars!
Good hotel with friendly staff. Food is good. Rooms are spacy and clean. Nice showers inside and outside. Pleasant stay and near Valley of the moon and Salar de Atacama.
Internet didn't work in the room and they couldn't repair it. Reception sSaid it will take a few minutes butt next mornign still not fixed.
I loved the semi private "back yard" with lounge seats and the floor to ceiling glass walls. It was great for star gazing either from your bed or outside. Huge room, direct TV, AC, plenty of hot water, great way to treat myself after "roughing" it in Bolivia for 4 days! English speaking and friendly staff. Bed is huge and super comfortable. there was even an outdoor shower (which I did not use).
The design of the hotel, the menues although the quality was 70% good,the Croation bar keeper,
The quality of the reception staff, not willing to go the extra mile for the customer ( work by the rule book ), did not speak English the was the impression from all the guests with whom I travelled...
Superficially good design did not work in practice.
My email to the manager Re: our stay at Kunza Hotel January 2013 As you know we had hoped to raise our concerns about our stay at the hotel while still in San Pedro. Unfortunately because you did not have the courtesy to get back to us when our first requests for a meeting were made, we were unable to do so. I did, as you suggested, raise just some of our dissatisfaction with your front of house manager, … at check-out but she was, quite frankly, disinterested and unhelpful. This is the first opportunity we have had to get in touch since our return. We had high expectations of the hotel, partly because of the cost and partly because of the reviews we had read. However, overall we found the level of facilities poor for a hotel of this standard. We found the following shortcomings: • No hairdryer in the room, supplied on request but too late for the first day • One pair of slippers provided had clearly been used • No shower gel, tissues, cotton wool • The shower was never more than lukewarm • The light on the magnifying mirror did not work • We reported that the TV was not working the day after our arrival. A technician was sent. He could not fix it but, as we found in the middle of the night, he had left the screen on and we could not turn it off. So we had an unwelcome ‘nightlight’ for two nights. It was only on the third day that we were told, when we asked, that there was a problem with the satellite in that wing of the hotel. If we had learned that sooner we would not have wasted time trying to get it fixed. • Every time we went into the room there was a loud screetching sound coming from somewhere. It only went off after some time. • Breakfast buffet was adequate but not as good as buffets we had at cheaper hotels in both Puerto Varas and Santiago. The hot food was never hot, it was lukewarm even when service opened. Breakfast service does not start until 7.30 even though many guests have early morning starts on tours.
Me gusto mucho la jente muyamable volveria denuevo , falta mejorar el desayuno y el precio de comidas y tragos es muy alto comparado con restoranes de san Pedro que son muy buenos ,es un rico hotel
La gente es agradable y en general se esfuerzan por dar un buen servicio
El spa no funcionaba correctamente, las piscinas estaban en mantención, hubo personas trabajando en las piscinas y en la mantención del jardín durante el horario que estaba disponible para los huespedes. No es para un hotel que dice diferenciarse por el spa.
Las piscinas temperadas son muy frías.
El diseño y decoración del hotel y las habitaciones en conjunto con el entorno, que si bien es un Hotel de lujo, no pierde el contacto con la naturaleza. La tranquilidad de los espacios comunes y sobre todo, el excelente trato de todo el personal del Spa. Saludos Cordiales Eugenia
Me gustó todo, haciendo especial mención a la enorme cantidad de pequeños detalles tenidos en cuenta
La altura de las butacas de la barra del bar.- No soy petiso pero son demasiado altas, (para mi gusto).-
El lugar maravilloso, excelente infraestructura y diseño. El servicio muy bueno y la atención de primera. Muy buena experiencia.
La atencion del personal, su amabilidad. Su cocina y servicio en restaurant la calidadde los guias en las excursiones,
falta mantencion en las habitaciones: cerradura suelta, desahua de ducha tapado, calefaccion muy ruidosa
lo mejor las instalaciones.
pocos baños en el loby
El lugar, la decoracion. La manera en que el hotel se comunica con el entorno. La amabilidad y disposicion del personal.
Podrian mejorar el desayuno.
la atención de Alfredo en el lobby y de Víctor en el restaurante además el resto mdel equipo fue muy amble
deberían hacer las habitaciones más temprano y tener mejor precio en las excursiones y comida del hotel